Terms and Conditions

Effective Date: January 10, 2025

Welcome to Swaps2.com (“Swaps2,” “we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website www.swaps2.com (the “Site”) and the services we provide (collectively, the “Services”). By accessing or using our Site and Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Site or Services.

Acceptance of Terms
Eligibility
Account Registration
- a. Account Security
- b. Accurate Information
Use of Services
- a. Permitted Uses
- b. Prohibited Uses
Transactions and Payments
- a. Exchange Rates
- b. Fees
- c. Transaction Processing
- d. Payment Methods
User Responsibilities
Intellectual Property
Privacy Policy
Termination
Disclaimers and Limitation of Liability
Indemnification
Governing Law and Jurisdiction
Dispute Resolution
Changes to Terms
Severability
Entire Agreement
Contact Information

1. Acceptance of Terms

By accessing or using Swaps2.com and its Services, you agree to comply with and be legally bound by these Terms. These Terms apply to all visitors, users, and others who access or use the Site and Services. If you disagree with any part of the Terms, you must not use the Site or Services.

2. Eligibility

You must be at least 18 years old to use our Services. By using Swaps2.com, you represent and warrant that you meet the eligibility requirements and have the legal capacity to enter into these Terms.

3. Account Registration

a. Account Security

To access certain features of our Services, you may need to create an account. You agree to:

Provide Accurate Information: Ensure that all information you provide during registration is accurate, current, and complete.
Maintain Confidentiality: Keep your account credentials (username and password) confidential. You are responsible for all activities that occur under your account.
Notify Us of Unauthorized Use: Immediately inform Swaps2.com of any unauthorized use of your account or any other breach of security.

b. Accurate Information

You agree to update your account information promptly to maintain its accuracy. Failure to do so may result in suspension or termination of your account.

4. Use of Services

a. Permitted Uses

You may use the Services only for lawful purposes and in accordance with these Terms. Specifically, you are permitted to:

Exchange Currencies and Cryptocurrencies: Convert your funds between various supported currencies and payment methods.
Manage Your Account: Access and update your personal and financial information.
Access Support: Utilize customer support services as needed.

b. Prohibited Uses

You agree not to use the Services for any unlawful or prohibited activities, including but not limited to:

Fraudulent Activities: Engaging in or facilitating fraud, money laundering, or terrorist financing.
Disallowed Transactions: Attempting to exchange funds to or from prohibited payment methods or jurisdictions.
Violation of Laws: Breaching any applicable local, national, or international laws or regulations.
Interference with Services: Disrupting, hacking, or attempting to interfere with the security or operation of the Services or Site.
Intellectual Property Infringement: Using the Services in a manner that infringes on the intellectual property rights of others.
Harassment or Abuse: Using the Services to harass, abuse, or harm another individual or entity.

5. Transactions and Payments

a. Exchange Rates

Real-Time Rates: Exchange rates are determined based on real-time market data and may fluctuate rapidly. We strive to provide accurate rates but do not guarantee that the rates displayed are always the exact rates at the time of transaction processing.
Rate Changes: Exchange rates may change between the time you initiate a transaction and its completion. Swaps2.com is not liable for any discrepancies resulting from rate changes.

b. Fees

Transparent Fees: All applicable fees will be clearly displayed during the transaction process.
Fee Structure: Fees may include, but are not limited to, transaction fees, processing fees, and service fees. Refer to our Fee Schedule for detailed information.

c. Transaction Processing

Processing Time: While most transactions are processed promptly, certain factors such as network congestion, verification requirements, or regulatory compliance may affect processing times.
Confirmation: You will receive a confirmation once your transaction has been successfully processed. If there are any issues, our support team will contact you.

d. Payment Methods

Supported Methods: We support a variety of payment methods, including PayPal, Payeer, Skrill, Neteller, AstroPay, WebMoney, Binance Pay, credit/debit cards, wire transfers, netbanking, UPI, e-Digital Rupee, Volet, and cryptocurrencies.
Restrictions: Certain payment methods may have specific restrictions or may not be available in all regions. Availability is subject to change without notice.

6. User Responsibilities

As a user of Swaps2.com, you agree to:

Compliance: Adhere to all applicable laws, regulations, and guidelines.
Accuracy: Provide accurate and truthful information during registration and transactions.
Security: Protect your account credentials and notify us immediately of any unauthorized access.
Responsible Use: Use the Services responsibly and ethically, avoiding any actions that may harm Swaps2.com, other users, or third parties.

7. Intellectual Property

Ownership: All content, trademarks, logos, and intellectual property displayed on the Site are the property of Swaps2.com or its licensors.
Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the Site and Services for your personal, non-commercial use.
Restrictions: You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any part of the Site or Services without our explicit written permission.

8. Privacy Policy

Your use of Swaps2.com is also governed by our Privacy Policy. By using our Services, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.

9. Termination

We reserve the right to terminate or suspend your account and access to the Services immediately, without prior notice or liability, under the following circumstances:

Violation of Terms: If you breach any of these Terms.
Illicit Activities: If you engage in unlawful, fraudulent, or harmful activities.
Operational Reasons: For maintenance, updates, or other operational reasons.
At Our Sole Discretion: We may terminate your account for any reason at our sole discretion.

Upon termination, your right to use the Services will immediately cease. All provisions of the Terms that should survive termination will remain in effect.

10. Disclaimers and Limitation of Liability

a. Disclaimers

As-Is Basis: The Services and Site are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied.
No Warranty of Accuracy: We do not warrant that the Services will be error-free, secure, or uninterrupted, nor that the information provided is accurate or reliable.
Third-Party Services: We are not responsible for the performance or reliability of third-party services or payment methods integrated into our platform.

b. Limitation of Liability

To the fullest extent permitted by law, Swaps2.com and its affiliates, officers, directors, employees, agents, suppliers, or licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

Your Use or Inability to Use: Any inability to access or use the Services.
Unauthorized Access: Any unauthorized access to or alteration of your transmissions or data.
Third-Party Content: Any content obtained from third parties.
Defects or Errors: Any defects, errors, or inaccuracies in the Services or Site.
Forced Arbitration: Any arbitration proceedings under these Terms.

In no event shall our total liability to you for all claims exceed the amount you have paid to Swaps2.com in the past twelve (12) months.

11. Indemnification

You agree to defend, indemnify, and hold harmless Swaps2.com and its affiliates, officers, directors, employees, agents, suppliers, or licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with:

Your Access or Use: Your use of the Services or Site.
Violation of Terms: Your breach of these Terms.
Infringement: Any infringement of any intellectual property or other rights of a third party.
Illicit Activities: Any illicit or wrongful activities conducted by you using the Services.

This obligation will survive these Terms and your use of the Services.

12. Governing Law and Jurisdiction

These Terms and your use of the Services are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in [Your Jurisdiction] for the resolution of any disputes arising out of or relating to these Terms or your use of the Services.

13. Dispute Resolution

a. Informal Resolution

We encourage you to contact us at hello@swaps2.com with any concerns or disputes regarding these Terms or the Services before initiating any formal proceedings. We will make reasonable efforts to address and resolve your concerns promptly.

b. Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the [Arbitration Association]. The arbitration shall take place in [Your Jurisdiction], and the decision rendered by the arbitrator(s) shall be final and binding.

c. Class Action Waiver

You agree that any arbitration under these Terms will be conducted on an individual basis and not as a class, consolidated, or representative action. You further agree to waive any right to participate in a class action lawsuit or class-wide arbitration.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, you must stop using the Services.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on the Site, constitute the entire agreement between you and Swaps2.com regarding your use of the Services and supersede all prior agreements, understandings, or communications, whether written or oral.

17. Contact Information

If you have any questions, concerns, or feedback regarding these Terms, please contact us using the following methods:

Email: hello@swaps2.com
Phone: +1-800-123-4567 (Available Monday to Friday, 9 AM to 6 PM EST)
Live Chat: Accessible on our Contact Page

We are committed to addressing your inquiries and resolving any issues promptly.

Additional Information

Compliance with Regulations

Swaps2.com adheres to all applicable financial regulations and industry standards to ensure the security and legality of our Services. This includes compliance with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. By using our Services, you agree to comply with these regulations and provide any necessary information for verification purposes.

Electronic Communications

By using our Site and Services, you consent to receiving electronic communications from Swaps2.com. These communications include notices, confirmations, updates, and marketing materials. You agree that any notices provided electronically satisfy any legal requirement that such communications be in writing.

No Partnership or Agency

Nothing in these Terms creates a partnership, joint venture, agency, franchise, sales representative, or employment relationship between you and Swaps2.com. You do not have the authority to bind Swaps2.com in any manner.

Feedback and Suggestions

We welcome your feedback and suggestions regarding our Services and these Terms. By submitting feedback, you grant Swaps2.com a non-exclusive, royalty-free, perpetual, irrevocable, and transferable license to use, reproduce, modify, distribute, and display such feedback for any purpose.

Force Majeure

Swaps2.com shall not be liable for any failure or delay in performing its obligations under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, labor disputes, or governmental actions.

Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition, and any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

Headings

Headings used in these Terms are for convenience only and have no legal or contractual effect.

Interpretation

These Terms shall be interpreted fairly and in accordance with their plain meaning. Any ambiguity or uncertainty in these Terms shall not be construed against Swaps2.com.

Terms & Conditions